In retail and CPG, the daily fight is not base freight: it is handling and lumper without authorization.
Attribution rules
Shipper vs consignee vs carrier: fix the matrix in the MSA and PO.
Minimum evidence
Prior auth, photo/signature, appointment vs arrival time, POD noting handling.
AP process
Exception queue with cause. Do not pay generic lumper “by habit”.
Key takeaways5 points
- Who pays handling is defined in contract and appointment — not at 2 a.m. on the dock.
- Without prior auth + evidence, AP holds.
- Match POD, appointment timestamps, and the accessorial SAT key.
- Missed ASN/appointment changes attribution: document the owner.
- Automate detection; your team decides the dispute.
Want to land this on your lane?
Operational education for Mexico–US shippers: criteria, evidence, and payment governance. Not legal or tax advice.
Every accessorial, document, or panel requirement should match the shipment ID before payment.
Not on day one. Keep the system of record and add agents that execute and audit on top. Typical pilot 6-8 weeks.
Helps detect exceptions and avoid paying without a file. Your team decides hold, dispute, or assignment.
When auditing 100% of a pilot lane, the observed OCL pattern is around 5-7% of that spend universe.