Definition
OCL Cargo’s POD capture agent (Agent 03, «Capture delivery») verifies photo, signature, and proof-of-delivery condition against your checklist before marking the trip ready to release payment to AP, and updates the customer on time.
Chasing signatures for days while AP already paid is the classic leak. Agent 03 closes the delivery file before cash out.
What the POD capture agent means in practice
Landing cycle: POD received,evidence reviewed y criteria validated a ready to pay. Manual: chase evidence, deduct with an incomplete file, accessorials late or never.
It works photo, signature, condition, and your minimum fields (ePOD or digitized paper). See ePOD.
Why it matters (shipper / 3PL / carrier)
1.Shipper / CS
Customer updated with evidence; fewer «not delivered» chargebacks.
2.3PL
Standardizes multi-account checklists.
3.Carrier
Knows what evidence is missing before billing accessorials.
How it works / when it applies
It fits when POD lives in WhatsApp, email, or the carrier portal and AP pays without a match. Critical in retail/DC with docs discounts.
Define minimum fields: receiver, time, condition, seal/damage photos, appointment reference.
| POD field | Why | If missing |
|---|---|---|
| Signature / name | Proof of receipt | Delivery dispute |
| Timestamp | On-time / detention | Accessorial without basis |
| Condition / photos | Damage / shortage | Late chargeback |
| Appt / order ref | DC match | Docs discount |
Pre-pay delivery checklist
1.POD tied to trip
Same ID as GPS and invoice.
2.Your policy criteria
What is acceptable vs hold.
3.Customer updated
On-time status (landing withOCL).
4.Hand-off to AP
«Ready to audit/pay» flag.
Zen flow
POD
Received
Review
Photo & sign
Criteria
Validated
AP
Ready to pay
Common mistakes
1.Confusing POD with Carta Porte
Different evidence. See POD.
2.Accepting a blurry photo «to close»
AP inherits the risk.
3.Accessorials without POD
Detention/redelivery without timestamps do not hold.
OCL and the shipment file (light)
OCL does not invent the POD: it validates it and hangs it on the trip for tower, customer, and AP. Map: freight agents.
Sources and further reading
- Glossary: POD.
- Guide: POD convention for shippers.
- Next: audit agent.
- Hub: freight agents.
Key takeaways5 points
- Landing: customer service and tower — POD verified with a file, ready to pay.
- Not the same as Carta Porte: POD proves delivery; CP is the tax/operations trip document.
- Without a defensible POD, audit can only hold.
- Cuts evidence chasing and late accessorials.
- Hub: freight agents.
Does the POD arrive days after payment?
Frequently asked questions
Landing Agent 03: verifies photo, signature, and POD condition before releasing the trip to AP and keeps the customer informed.
ePOD is the electronic variant. The agent applies your checklist to both. See ePOD.
Without POD, the audit agent cannot prove delivery or many accessorials.
Yes: appointment/order fields and timely evidence cut docs discounts.
POD is not CFDI. OCL can stamp invoices and Carta Porte; it also verifies the buyer-side file.